Troops
Troops streamlines GTM tech stacks, enhancing data quality and collaboration via Slack/Microsoft Teams, trusted by Slack and Twilio, and backed by top investors.
About the tool
Overview
Troops.ai is a dynamic revenue communications platform designed to enhance productivity and collaboration for revenue teams. As part of Salesforce, it provides intelligent alerts, CRM insights, and inline editing capabilities to facilitate decision-making and streamline workflows. By integrating with messaging applications such as Slack and Microsoft Teams, Troops.ai empowers sales representatives with real-time updates while maximizing the efficiency of existing tools in their tech stack.
Key Features
- Real-time updates, coaching, actions, and insights to assist sales teams.
- Integration with messaging apps to automate critical workflows and improve communication.
- Inline editor called Grid that allows for bulk updates to CRM, saving time for sales representatives.
- Troops Signals for customizable, real-time notifications regarding revenue-impacting events.
- Deal Rooms feature for account-based collaboration within Slack, providing a comprehensive customer view.
- Enhancements in close rates and sales velocity while helping to reduce churn.
- Accelerated approval processes in Salesforce by providing contextual information for better decision-making.
How Sales Teams Use the Tool
Sales teams utilize Troops.ai to harmonize communication and leverage data insights in their workflows. By receiving instant alerts through their preferred messaging platforms, they can react quickly to opportunities and challenges. The ability to perform CRM updates directly within a messaging interface enables teams to save significant time and focus on driving sales outcomes effectively.