Exceed.ai by Genesys

Overview

Exceed.ai is a leading Conversational AI platform designed to automate marketing and sales interactions, enhancing lead conversion processes for businesses. The platform leverages advanced AI technology to engage with leads across multiple channels—such as email, chat, and SMS—enabling real-time conversations that mimic human interactions. By automating these interactions throughout the revenue lifecycle, Exceed.ai helps organizations capture, engage, qualify, and schedule meetings with leads at scale, ensuring that no opportunity is missed.

Key Features

• AI-powered assistant that automates lead follow-up and engagement through human-like conversations.
• Website chatbot that converts visitors into qualified leads and can schedule meetings for sales teams.
• Automated lead qualification by asking qualifying questions to identify sales-ready leads.
• Meeting scheduler that seamlessly arranges qualified meetings via chat, SMS, and email.
• Multi-channel interaction capability, allowing engagement via email, chat, and SMS.
• Integration with major CRMs and marketing automation platforms for streamlined workflows.

How Sales Teams Use the Tool

Sales teams utilize Exceed.ai to enhance their lead engagement efforts and maximize efficiency in the sales process. The platform automates routine tasks such as lead follow-up and qualification, freeing up sales representatives to focus on more strategic activities like closing deals. By having the AI assistant handle initial conversations and schedule meetings, sales teams can ensure that every lead is nurtured and no potential opportunity is overlooked.